Repairing computers with dragon wisdom.
Desktop • Laptop • Smartphone • Tablet • Game Console
macOS • Windows • Linux • ChromeOS • iOS • Android
Cyberdragon is a tech support company serving the Portland, OR area. I service laptops, desktops, gaming consoles and controllers, tablets and phones across Windows, macOS, Linux, Chrome OS, iOS and Android. I also provide tech consultation to pick the right product for your needs, perform custom builds with no parts markups, on-site service calls and remote support.
Through this business, I want to play my part in making the world a better place, by keeping as much e-waste out of our landfills as possible, and by putting a smile on my fellow neighbors' faces.
I service all brands of devices, including Apple, Samsung, Dell, HP, Lenovo, Toshiba, Framework, OnePlus, Sony, Microsoft, Valve (Steam Deck), Nintendo, and countless more.
Reviews
Wolfie was super lovely, friendly and very knowledgeable. Services were totally reasonably priced. I highly recommend you use Cyberdragon, you won’t regret it!
Wolfie was super nice and informative! Would definitely go back for future tech issues :)
Dell Inspiron 7373
Battery Replacement
I have now used this company for 4 different repairs! The owner is super responsive, goes out of her way to help you, gets the job done, is thorough, and is always willing to go above and beyond. I would wholeheartedly recommend this company!
Razor RZ09-03286E22 (Laptop)
Battery Replacement
Screen Replacement
iPhone 12 Pro Max (Smartphone)
Temporary Screen Replacement to perform Data Backup
Deliver to Phone Carrier for Credit Return
We had a problem with our Nintendo Switch not charging; needless to say, the kids were not going to tolerate this situation for long. We posted our project on Yelp, and Wolfie was quick to respond. After we dropped off our Switch, she did some quick diagnostic work, realized that the issue was something that would be better handled by another company, contacted us to explain the situation, and then actually delivered the Switch to said other company to repair. Frankly, this level of customer service was definitely above and beyond our expectations. We'd most certainly go back to Wolfie with any tech repairs we might encounter in the future.
Nintendo Switch
Won't Charge, Broken USB-C Port
Couldn't be happier with the repair on our computer! Wolfie was quick to respond and quick to repair while all at a really fair price. Wolfie made a recommendation that really made sense and was able to do the upgrade as well. Computer had the blue screen of death, now it's working again and with a better [solid state drive to replace the] hard drive. Highly recommend Cyberdragon! Very pleasant to work with, great communication, great prices and super knowledgeable!
HP All-in-One
Corrupt Windows Installation + SSD Upgrade
I brought my laptop and computer that had separate issues. The owner working was especially attentive and responsive. She ordered parts for me and fixed my laptop which had a faulty fan. Overall very satisfied and the pricing was very reasonable.
Great Customer Service. Wolfie is very knowledgeable and offered helpful and cost effective solutions when my motherboard went kaput. Thx Wolfie!
These are the words that come to mind when describing [Cyberdragon] Computer Repair: the epitome of ethics and fairness, kind, helpful, well priced and very knowledgable. Went the extra mile for me. Easy to talk to. Would [definitely] return!
The "Request a quote" feature on Yelp led me to Cyberdragon [Computer] Repair. [My] computer was not booting up to Windows properly and had a black screen. Wolfie helped me out by getting the Operating System running again and also by giving me tips about my device. Wolfie was kind, knowledgeable, and professional during our interaction. Updates were communicated by call and text. I highly recommend Cyberdragon Computer Repair to anyone who needs help with their desktop, laptops, or tablets.
Custom-Built Desktop
Diagnose and Repair Non-Booting System
Wolfie's service and commitment to quality was exceptional and I'm happy I came to [her]!
My custom computer now runs better than ever after [she] replaced my dying motherboard.
I would give Wolfie 10 stars if I could!
Wolfie was super lovely, friendly and very knowledgeable. Services were totally reasonably priced. I highly recommend you use Cyberdragon, you won’t regret it!
Reached out to Wolfie after my HP Omen took a dirt nap out of the blue. Had already reached out to another local company that suggested I simply buy a new computer. I knew I wouldn't be doing that so after texting Wolfie, she reached out and called to have me give a bit more info, the call was pleasant, informative, and a total trip when I heard Wolfie say she could save me from buying another machine. The entire process from beginning to end was 3-4 days (with my case being a unique one requiring an attempt at data recovery), but there was always great communication and reassurance. Wolfie is now my go-to computer wizard and I thank her from the bottom of my heart!
Wolfie was a delight to work with and refurbished nine iPads for our local non-profit. Excellent communication. We're ready for our busy season again thanks to her!
9x iPad mini 4
Replace Batteries in nine iPads
If [you] need your computer fixed text or call Wolfie. Amazing work, effective communication, fair pricing, honest, friendly, and [a] quick turnaround.
Fixed my 2012 Mac and installed a [solid state drive to replace the old hard drive]. Solid company support local✨💯
2012 Mac Tower
OS Upgrade and SSD Upgrade
Friendly, efficient service. They couldn't fix my issue due to a limitation in Windows, but suggested an alternate operating system as an option. Didn't charge me since they couldn't fix it even though they spent some time figuring out what was wrong and then researching a fix.
Dell XPS (Laptop)
Shuts Down due to Bug with Windows 11's "Modern Sleep" Functionality
Needed a new screen for my laptop, ordered it and took it over to Cyberdragon to install. Ended up being the incorrect screen based on my computer serial # specs (Lenovo's mix up) Wolfie was super great and researched exactly what happened and helped me to get the correct specs to order a new screen. Awesome communication, great work, friendly and fast! Will definitely use Cyberdragon for any other computer fixes.
Lenovo Carbon X1 (Laptop)
Screen Replacement, but specs listed on Lenovo's website were incorrect
I recently visited to have my pc serviced because it was shutting down randomly in the middle of games. Wolfie helped me run some diagnostics and update my software. It turned out to be a hardware issue, but she was able to recommend me next steps, what products to get and is willing to help until I get it figured out. She's great at explaining things and was really helpful, and for a very reasonable price too! I'll definitely be coming back for any issues I have in the future.
Custom Gaming Desktop
Random Shutdowns During Gaming
Hours + Contact
Portland, Oregon 97219 (near Lewis & Clark College)
Full address revealed when appointment scheduled (why?)
+1 (503) 389-0870​ (texts okay)
thedragon@​cyberdragon.technology
Telegram @cyberdragoncomputers
Monday-Saturday: 12p-8p Pacific Time
All visits by appointment only; street address revealed upon appointment scheduling (business operated out of home)
Remote support offered where applicable
Shipping devices to repair accepted for non-local customers with prepaid, discounted shipping labels
Pricing
Last updated February 29, 2024
Labor cost: $60/hr (billed per 15 min., 30 min. minimum)
30-min Simple Diagnostics: $0
Complex Diagnostics: $60/hr (same as labor costs)
Parts markup: $0
Trip fees: $15/5mi (roundtrip, disability discounts available)
Second look if problem isn't resolved: $0 + parts
Special pricing for specific services available, see Services page for more details
Accepted Payment Methods
- Cash ($50/$100 bills accepted with validation)
- Card (Swipe, Chip, Tap, Apple Pay)
- ACH Bank Transfer
- Check (payments to be made to "Cyberdragon LLC")
- PayPal
- Venmo
- Square Cash App
- Afterpay
Greedy for Your Satisfaction, Not for Money
As Cyberdragon, I pledge to uphold honesty and transparency to any and every customer regarding cost, procedures and shipping timeframes. I pledge to maintain the utmost precaution when handling customer data, and will never sell or distribute any customer information to anyone. I pledge to uphold economic and environmentally-friendly repairs at all times.